Refund and Returns Policy

At Vistara Herbal, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.

• Eligibility for Refunds/Returns

  • Products can be returned within 7 days of delivery.

  • Items must be unused, unopened, and in original packaging.

  • Opened or used products cannot be returned due to hygiene and safety reasons.

• Process

  • To request a return, please contact us at +92323-8430004

  • Once we receive and inspect the product, we will notify you of approval or rejection.

  • If approved, a refund will be issued within 7–10 business days to your original payment method.

• Exchanges

  • Defective or damaged products may be exchanged for the same item at no extra cost.

• Non-Refundable Items

  • Sale items, promotional offers, and opened products are non-refundable.